Xiaomi FIMI X8 SE

If you have any inquiry, please submit an "After-sale Service Acceptance Form" to support@fimi.com. This form contains the necessary information to speed up your After-sale service progress (filling this form just needs 1-3 minutes). Our support team will guide you through the preliminary diagnosis process. We will reply to you as soon as possible once we received your form.

Fimi has been helping customers locate 3rd-party repair centers who can provide local languages and technical supports. The Fimi support team is always at our user's service, but if any users have the needs for local repair services, they might as well try reaching out to these 3rd-party service centers (don't forget to share with us your experience with these local services. Note Fimi will not be responsible for any charges/fees incurred between the customer and 3rd party center). Germany FPV1.DE, w/ German,-English,-French-speaking staff Email: support@fpv1.de Tele.: +49 6737 3589 260 Whatsapp: +49 1590 8409 143 Spain Canary Stock, w/ Spanish-speaking staff Email:support@canarias-stock.es Tele.: 626531801 Indonesia Afandyx-store w/ Indonesian,-English,-Chinese-speaking staff: HUGO Email: hugostoreidn@gmail.com Tele.: +62-81272761661 Line or Whatsapp: +62-81272761661

X8SE is designed for consumer use. Its main goal is satisfying consumer's flying experience. It can reach as high as 500m, and as far as 5000m. Once the drone reaches its maximum height or distance, it will stop climbing or going forward.

When you view the aerial image of the drone camera in real-time through the mobile phone, it is an FPV screen. When you display it on the screen, it’s not clear enough, but it will not affect the original file resolution of the memory card in the camera. After the flight, you can download the original video to a mobile phone or a computer for viewing. At this time, what you see is the high-definition video.

This problem is mostly caused by antenna problems and signals interference. You can follow below steps to check: try to point the remote control antenna face to the direction of the drone horizontally; try to replace the flight environment to eliminate signal interference; confirm if the remote control antenna is broken, or the antenna is rotated for 360 degrees or if the gimbal has entered into liquid, has been dropped, impacted; if the fault remains, it is recommended to contact FIMI.